Warranty
We stand behind the quality of our products and offer a 5 year warranty on all of our items. This warranty covers any defects in materials or workmanship that occur within two years of the original purchase date.
If you believe your product has a defect covered by our warranty, please contact us and provide a description of the issue along with proof of purchase. Our team will assess the claim and if it is found to be covered by our warranty, we will repair or replace the item free of charge.
Please note that our warranty does not cover normal wear and tear, damage caused by improper use or care, or any modification or alteration of the product. If the item is no longer available, we may offer a replacement of similar value or a store credit at our discretion.
We are committed to providing the highest quality products and customer service, and our warranty is just one way we strive to exceed your expectations.
But we don't just stop at the warranty. We also offer repairs for our products, so if anything goes wrong, we'll do our best to fix it for you. We believe in the value of repairing and reusing products rather than just buying new ones, which not only saves you money but also helps reduce waste.
We take pride in our commitment to ethical and sustainable practices, and repairing our products is just one of the ways we're doing our part to reduce our impact on the environment. So, if your FIELDTEST product needs a repair, don't hesitate to reach out to us. We'll work with you to find the best solution and keep your product functioning for years to come.
Read more about repairs here.